Xsolla API issue

Incident Report for xsolla

Resolved

At 03:05 AM PST we encountered a technical issue with Xsolla API. This issue affected the following services: Pay Station, Store, Login, Launcher, Publisher Account. Our tech team implemented a fix and all affected services were recovered at 03:15 AM. The incident lasted 10 minutes. We apologize for the inconvenience!

Posted Oct 29, 2019 - 04:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2019 - 03:16 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 29, 2019 - 03:15 PDT

Investigating

We are currently investigating this issue.

Posted Oct 29, 2019 - 03:05 PDT

This incident affected: Pay Station, Store, Login, Launcher and Services (API, Publisher Account).