Proactive notice: PHP security vulnerabilities
Monitoring - We are aware of critical security vulnerabilities in PHP, announced publicly on 20 October 2026. We are actively patching and mitigating affected systems, and added protections are in place at our web application firewall layer.

No action is required from you. If any change could affect your services, we will post here before it begins.
Oct 21, 2026 - 10:12 PDT
Uptime over the past 90 days. View historical uptime.
Pay Station Operational
Store Operational
Login Operational
Launcher Operational
Site Builder Operational
Partner Network Operational
Tracking API Operational
Proxy Page Operational
Services Operational
API Operational
Publisher Account Operational
Documentation Operational
Xsolla.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

Infrastructure Scheduled Maintenance
Completed - The scheduled maintenance has now completed. Thank you.
Nov 2, 22:41 PST
Update - The connectivity issues have been resolved and we are just completing some final checks/verification.
Nov 2, 22:30 PST
Update - We are currently experiencing some network connectivity issues and troubleshooting. The maintenance window might run a little longer than expected. We will keep you posted as soon we have the next steps.
Nov 2, 22:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 PST
Scheduled - Hi,

We are writing to inform you of a scheduled maintenance window on Monday, November 2, 2026 at 10PM PT. This is our final planned maintenance of the year, and is part of ongoing work to further enhance and optimize our platform infrastructure ahead of the holiday season.

Maintenance Window
Date: Monday, November 2, 2026
Time: 10:00 PM - 10:30 PM PT
Total window: 30 minutes

Within the maintenance window, there will be one brief period where services may be interrupted:
Interruption window - approximately 10:05 PM – 10:15 PM PT (up to 10 minutes)
During this interruption window, Web Shop purchasing (Shop Builder and In-Game Store / store.xsolla.com) may be temporarily unavailable. Players will still be able to browse the store catalogue, but will not be able to add items to their cart or proceed to checkout.

Who is affected
Partners using Web Shop (Shop Builder and/or In-Game Store) may experience the interruption described above. Players purchasing through a Web Shop will not be able to complete the flow to reach Pay Station during this period.

Partners using Pay Station directly via simple checkout (Payments only) will not be affected.

Outside of this period, services will remain operational. We will send a reminder notification and provide real-time status updates during the window via our Status Page. If you have any questions or concerns, please reach out to your account manager.

Thank you for your continued partnership.
Sep 29, 13:28 PDT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Unresolved incident: Proactive notice: PHP security vulnerabilities.

Oct 20, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage