Resolved -
We can confirm that the issue is fully resolved.
We apologize for the impact and thank you for your patience.
Jan 30, 01:42 PST
Update -
All the functionality is operational since 0:04 PST. We'll monitor the services for the next 30 minutes to ensure stability and will post another update.
Jan 30, 00:50 PST
Update -
There are issues with processing and delivering orders
Jan 30, 00:04 PST
Monitoring -
We have been working to resolve the issue and are currently monitoring the system's performance.
Jan 29, 23:29 PST
Identified -
There is degradation in the store.xsolla.com high response time, and unavailability of some methods.
Jan 29, 23:00 PST