xsolla
All Systems Operational
Pay Station Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Launcher Operational
90 days ago
100.0 % uptime
Today
Site Builder Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Tracking API Operational
90 days ago
100.0 % uptime
Today
Proxy Page Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Publisher Account ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Xsolla.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 8, 2024

No incidents reported today.

May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 09:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 02:49 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 6, 23:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:20 PDT
Scheduled - Dear valued users,

We would like to notify you about some crucial upcoming maintenance work. On May 7th, starting from 10 AM UTC and conclude by 1 PM UTC, we will be carrying out a necessary system upgrade.

During this time, the game maintenance management feature in the admin panel will be temporarily unavailable.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding. Our commitment to providing the best possible service occasionally necessitates system upgrades and improvements.

If you have any questions or concerns, feel free to reach out to our support team.

Thank you for your patience and understanding.

Best Regards,
The Xsolla Team

May 6, 23:16 PDT
Resolved - We can confirm that the issue is now resolved.

The main reason of the incident is connectivity issues between network providers in the US west coast region from 02:05 AM PDT May 7th till 03:03 AM PDT May 7th.

We apologize for the impact and thank you for your patience.

May 7, 03:36 PDT
Monitoring - We've implemented the fix and currently monitoring the services.
May 7, 03:11 PDT
Investigating - We're experiencing connectivity issues with Login, Launcher and Site Builder services. Some users may face network timeouts.

We're investigating this issue and will post an update shortly.

May 7, 02:57 PDT
May 6, 2024
Resolved - We had technical issues with payment processing from 11:53 PM PDT May 6th till 00:01 AM PDT May 7th. Total time of the service degradation was 8 minutes.

The service is fully operational now. We apologize for the inconvenience!

May 6, 23:53 PDT
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.