Services Issues

Incident Report for Xsolla

Resolved

We had temporary technical issues from a 1/12/2021 7:25 PM PST to 11:15 PM PST. All services are fully operational now. We apologize for the inconvenience!

Posted Jan 12, 2021 - 02:11 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 12, 2021 - 01:42 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 12, 2021 - 00:25 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 11, 2021 - 22:52 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 11, 2021 - 22:32 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 11, 2021 - 22:31 PST

Investigating

We are currently investigating this issue.

Posted Jan 11, 2021 - 22:27 PST

This incident affected: Pay Station, Store and Services (Publisher Account).