Issue with Steam Silent Authentication

Incident Report for Xsolla

Resolved

This issue is resolved. Xsolla Login Silent Authentication for Steam users remains stable and fully operational.

Posted Dec 24, 2025 - 19:21 PST

Update

Steam has restored service and Xsolla Login Silent Authentication for Steam users is operating normally again. We are monitoring closely for the next 30 minutes to ensure stability.

Posted Dec 24, 2025 - 18:53 PST

Monitoring

We are currently experiencing degraded functionality in Xsolla Login Silent Authentication for Steam users due to an ongoing outage on the Steam platform. As a result, users attempting to authenticate via Xsolla Login using Steam may encounter login failures or timeouts. Other Xsolla Login authentication methods remain operational.

We are actively monitoring the situation and will provide updates as Steam restores full service.

Posted Dec 24, 2025 - 13:30 PST

This incident affected: Login.