Xsolla Login issue

Incident Report for Xsolla

Resolved

We can confirm that the issue is now resolved.

It affected the registration process from 20:26 PDT to 20:38 PDT, July 1st. Users might also experienced degradation in authentication process via certain methods during that period of time.

We apologize for the impact and thank you for your patience.
Posted Jul 01, 2024 - 21:10 PDT

Monitoring

We've fixed the issue.
We'll monitor the services for the next 30 minutes to ensure stability and will post an update.
Posted Jul 01, 2024 - 20:39 PDT

Investigating

We're experiencing an issue with Xsolla Login.

We're investigating this issue and will post an update shortly.
Posted Jul 01, 2024 - 20:34 PDT
This incident affected: Login.