Xsolla Store Issue

Incident Report for Xsolla

Resolved

We can confirm that the issue is fully resolved.

We apologize for the impact and thank you for your patience.

Posted Jan 30, 2025 - 01:42 PST

Update

All the functionality is operational since 0:04 PST. We'll monitor the services for the next 30 minutes to ensure stability and will post another update.

Posted Jan 30, 2025 - 00:50 PST

Update

There are issues with processing and delivering orders

Posted Jan 30, 2025 - 00:04 PST

Monitoring

We have been working to resolve the issue and are currently monitoring the system's performance.

Posted Jan 29, 2025 - 23:29 PST

Identified

There is degradation in the store.xsolla.com high response time, and unavailability of some methods.

Posted Jan 29, 2025 - 23:00 PST

This incident affected: Store.