Services Issues

Incident Report for xsolla

Resolved

We had temporary technical issues from a 1/04/2021 3:12 PM PST to 3:31 PM PST. All services are fully operational now. We apologize for the inconvenience!

Posted Apr 01, 2021 - 18:20 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 01, 2021 - 16:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2021 - 16:24 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 01, 2021 - 15:34 PDT

Update

We are continuing to investigate this issue.

Posted Apr 01, 2021 - 15:26 PDT

Investigating

We are currently investigating this issue.

Posted Apr 01, 2021 - 15:26 PDT

This incident affected: Pay Station and Services (API, Publisher Account).