Network issue

Incident Report for Xsolla

Resolved

We had temporary technical issues from 12:57 PM PST to 01:40 PM PST. All services are fully operational now. We apologize for the inconvenience!

Posted 4 days ago. Dec 08, 2018 - 14:24 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 4 days ago. Dec 08, 2018 - 13:42 PST

Identified

The issue has been identified and a fix is being implemented.

Posted 4 days ago. Dec 08, 2018 - 13:41 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 4 days ago. Dec 08, 2018 - 13:23 PST

Identified

The issue has been identified.

Posted 4 days ago. Dec 08, 2018 - 13:23 PST

Investigating

We are currently investigating this issue.

Posted 4 days ago. Dec 08, 2018 - 13:16 PST

This incident affected: Payment Processing, Publisher Account, and Customer Support.