Payment Processing Issue

Incident Report for xsolla

Resolved

This incident has been resolved.

Posted Dec 17, 2021 - 03:38 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 17, 2021 - 02:03 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 17, 2021 - 00:29 PST

Update

Some users may experience a delay in payment confirmation. We continue to investigate the problem.

Posted Dec 16, 2021 - 20:03 PST

Investigating

We are currently investigating this issue.

Posted Dec 16, 2021 - 19:55 PST

This incident affected: Pay Station.