Network issue

Incident Report for Xsolla

Resolved

This incident has been resolved.
Posted Oct 07, 2022 - 01:38 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 06, 2022 - 21:36 PDT

Update

We are continuing to work on a fix for this issue. All services are running, but short interruptions are possible.
Posted Oct 06, 2022 - 21:21 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 06, 2022 - 21:09 PDT

Investigating

We are currently investigating this issue.
Posted Oct 06, 2022 - 20:55 PDT
This incident affected: Pay Station, Store, Login, Site Builder and Services (API, Publisher Account, Documentation).