Payment Processing Issue

Incident Report for Xsolla

Resolved

We had temporary technical issues from 8/17/2021 05:22 AM PDT to 05:29 AM PDT. All services are fully operational now. We apologize for the inconvenience!

Posted Aug 17, 2021 - 06:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2021 - 05:30 PDT

Update

We are continuing to investigate this issue.

Posted Aug 17, 2021 - 05:27 PDT

Investigating

We're experiencing a partial outage due to issues with payment processing.

Posted Aug 17, 2021 - 05:26 PDT

This incident affected: Pay Station and Services (API).