At 11:30AM PDT issues occurred on 9 of our servers. Our monitoring system started registering the payment traffic’s degradation which fast turned into an outage. The following services were affected: Payment Gateway, Main Web Application, Publisher Account, payment processing was not available.
At 11:45AM PDT and 12:00 AM PDT partial recovery was registered. However in both cases it lasted not for a long time. As a result of our technical team’s thorough work the payment processing service was fully recovered at 12:27AM PDT.