Network issue

Incident Report for xsolla

Resolved

There was a problem at the level of the global network provider from a 3/18/2021 07:33 AM PST to 8:03 AM PST. All services are fully operational now. We apologize for the inconvenience!

Posted Mar 18, 2021 - 08:27 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 18, 2021 - 08:27 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 18, 2021 - 08:15 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2021 - 08:13 PDT

Update

We are continuing to investigate this issue.

Posted Mar 18, 2021 - 08:09 PDT

Update

We are continuing to investigate this issue.

Posted Mar 18, 2021 - 07:58 PDT

Investigating

We are currently investigating this issue.

Posted Mar 18, 2021 - 07:57 PDT

This incident affected: Store, Login, Launcher, and Site Builder.