Payment Processing Issue

Incident Report for Xsolla

Resolved

This incident has been resolved.

Posted Mar 26, 2020 - 10:59 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 26, 2020 - 10:55 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 26, 2020 - 09:17 PDT

Update

We are continuing to investigate this issue.

Posted Mar 26, 2020 - 09:01 PDT

Update

We are continuing to investigate this issue.

Posted Mar 26, 2020 - 09:00 PDT

Investigating

We are currently investigating this issue.

Posted Mar 26, 2020 - 08:59 PDT

This incident affected: Pay Station, Store and Services (API).