Payment Processing Issue

Incident Report for xsolla

Resolved

This incident has been resolved.

Posted Dec 25, 2022 - 11:12 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 25, 2022 - 10:25 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 25, 2022 - 10:16 PST

Identified

We are experiencing issues that cause delay in payment processing times.
The recovering is in progress already.
We're apologising for any inconvenience!

Posted Dec 25, 2022 - 09:59 PST

This incident affected: Pay Station.