DDoS Mitigation Event

Incident Report for Xsolla

Resolved

On December 5th at 2:56 PM PST, our systems detected a DDoS attack targeting our platform. The attack was automatically identified and mitigated by our anti-DDoS protection.

During the brief period before full mitigation was completed (approximately 3 minutes, from 2:56 PM to 2:59 PM PST), some users may have experienced increased latency or intermittent timeouts.
The attack was fully mitigated, and all systems have been operating normally since 3:00 PM PST. No ongoing impact to stability or performance has been observed.

We sincerely apologize for any disruption this may have caused and greatly appreciate your patience and understanding.

Posted Dec 05, 2025 - 14:56 PST