Payment Processing Issue

Incident Report for xsolla

Resolved

We had temporary technical issues from a 5/20/2021 05:22 AM PST to 5:53 AM PST. All services are fully operational now. We apologize for the inconvenience!

Posted May 20, 2021 - 08:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 20, 2021 - 06:57 PDT

Investigating

We're experiencing a partial outage due to issues with payment processing.

Posted May 20, 2021 - 06:30 PDT

This incident affected: Pay Station and Services (API).