Xsolla

All Systems Operational

Pay Station Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
99.87 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Launcher Operational
90 days ago
100.0 % uptime
Today
Site Builder Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Tracking API Operational
90 days ago
100.0 % uptime
Today
Proxy Page Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Publisher Account ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Xsolla.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Resolved - We have confirmed that the issue has been fully resolved.

The incident was triggered by unforeseen behavior in the purchasing flow, which placed excessive load on the underlying infrastructure and resulted in locks that caused, first, performance degradation and then downtime in request processing. From 11:05 AM PST to 1:29 PM PST Sept 4rd 2025, some users may have experienced delays or errors when purchasing digital goods.

All systems are now operating normally. However, some users might have experienced delays with the delivery of purchased items - the process may have taken longer than expected. At the moment, all items have been delivered.

We sincerely apologize for the inconvenience this incident may have caused and appreciate your patience while we worked to resolve it.

Sep 4, 16:07 PDT
Monitoring - We've implemented the fix for the issue.
We'll monitor the services for the next 2 hours to ensure stability and will post an update.

Sep 4, 14:05 PDT
Investigating - We're experiencing an issue with Store API.

We're investigating this issue and will post an update shortly.

Sep 4, 11:27 PDT
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.