Resolved -
At 6:15 PM PST on November 30, our monitoring systems detected abnormal traffic patterns that showed temporary network degradation and partial unavailability across our services. We traced the issue to a temporary network disruption affecting upstream internet service providers (external to our platform).
The impact lasted approximately 14 minutes, with full service restored at 6:29 PM PST. All systems are operating normally since connectivity was reestablished.
We sincerely apologize for the impact and truly appreciate your patience and understanding.
Nov 30, 20:21 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 30, 18:35 PST
Update -
We are continuing to investigate this issue.
Nov 30, 18:27 PST
Investigating -
We are currently investigating this issue.
Nov 30, 18:26 PST